Clutter Hacks: Organising your time on the phone

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In my planner, on my important numbers list, I have a column called reference numbers next to the company's telephone number.

When I phone the insurance company, I don't have to bring my whole Household File to the phone because my policy number is right there on the form. Or if I phone the water and electricity department to query my account, my account number is readily available.

This saves a ton of time, not to mention the convenience of not having to have all that paper around adding to the clutter!

What good ideas can you add to the discussion?

One thought on “Clutter Hacks: Organising your time on the phone

  • October 10 2007 at 1:54 pm
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    Great idea! I keep a small notebook for each year with all the calls I make to customer service numbers, plumbers, RSVP's–basically every call that isn't to my mom! When I have to call Citibank for the fourth time to straighten something out, I can easily reference my notebook and tell them (again!) with whom I spoke and what was promised. I include the date and time, phone number, my account number, representative's name, and notes about the conversation.

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